Yellow.ai ✓ Verified

Enterprise conversational AI platform — autonomous AI agents for customer support in 135+ languages

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About Yellow.ai

Yellow.ai is an enterprise conversational AI platform that enables businesses to build autonomous AI agents for customer support, sales, and internal operations. The platform handles voice and text interactions across 135+ languages with particular strength in Indian languages.

Founded in 2016, Yellow.ai serves 1,100+ enterprise clients globally including Sony, Domino's, Hyundai, and multiple Indian banks. The platform's AI agents can independently handle complex customer queries, process transactions, and escalate to human agents only when necessary — handling up to 80% of customer interactions autonomously.

Key Features

✓ Autonomous AI agents for customer support — handle 80% of queries without humans
✓ 135+ language support with strong Indian language capabilities
✓ Voice AI with natural conversation handling and accent recognition
✓ Omnichannel — works across WhatsApp, web, app, voice, email, and social media
✓ Enterprise integrations with Salesforce, SAP, Oracle, and Indian banking systems
✓ No-code bot builder for creating custom conversational workflows
✓ Analytics dashboard with real-time performance metrics
✓ Sentiment analysis and customer satisfaction prediction
✓ Seamless human handoff when AI reaches its limits
✓ SOC 2 Type II and ISO 27001 certified

Who Is It For?

Yellow.ai is ideal for enterprise businesses in India and globally that need AI-powered customer support automation across multiple channels and languages. Custom pricing based on usage volume.